🇳🇬 Built for Nigerian hospitality

Stop losing guests
to slow service.

RootRound is the mobile-first platform that turns WhatsApp chaos into streamlined, trackable guest service — without changing your existing systems.

See interactive demo → Chat with us on WhatsApp
30min+
Average wait time at mid-tier hotels
8min
With RootRound (pilot result)
11,000+
Mid-tier hotels in Nigeria
50+
Hotels already on the waitlist
The problem

Nigerian mid-tier hotels lose money every single day

Manual workflows and disconnected communication mean guests wait too long, staff miss requests, and managers can't track anything.

⏳
Guests wait 30–40 minutes
Simple requests like room service get forgotten or delayed because staff are juggling calls, walk-ins, and WhatsApp groups.
Lost guest satisfaction
✈️
Missed transfers & upsells
Airport pickups go unbooked. Spa appointments aren't offered. Hotels miss thousands of naira in revenue per guest per stay.
₦40,000+ per incident
📱
WhatsApp chaos
Requests buried in group chats lead to zero accountability, confusion between departments, and zero data for managers.
No accountability
⭐
Bad reviews hurt bookings
47% of travelers avoid hotels with poor reviews. A single missed request can cost you a 1-star rating and months of lost revenue.
Up to 11% room rate drop
How it works

From room to resolution in minutes

No app download. No training required for guests. Just scan, request, done.

1
Guest scans QR
QR code on the room door opens a mobile web page instantly — connected via hotel WiFi.
No app needed
2
Submits request
Selects service type and describes their need in seconds. Food, housekeeping, transfers and more.
Under 30 seconds
3
Auto-routed instantly
RootRound routes to the right department — Kitchen, Housekeeping, Concierge, Maintenance.
Smart routing engine
4
Staff fulfils & tracks
Staff see tasks on their dashboard, fulfill them, and managers get real-time data and SLA tracking.
Full accountability
Interactive demo

See how it works

Click through the interactive demo below. When you're ready to see the real live platform, join the waitlist.

Grand Plaza Lagos
Connected to Hotel WiFi
Room 402 · Premium Suite
Welcome, Emeka 👋
Quick services
🍽️
Food Order
Room service
🧹
Housekeeping
Clean & laundry
🚗
Transfer
Airport pickup
🔧
Maintenance
Room repairs
Recent activity
Spa booking – 3pm today
Done
Room service #204
On the way
Extra pillows request
Pending
Guest experience, reimagined
Guests connect to hotel WiFi → scan the QR code on the room door → get instant mobile access to all hotel services. No download. No app store. No friction.
Smart routing engine
🍽️ Food Order → Kitchen
🧹 Housekeeping → Housekeeping
🚗 Transfer → Concierge
🔧 Maintenance → Maintenance
💆 Spa → Concierge
✨ Special → Manager
📊 Pilot result — 4 hotels tested
Service time dropped from 30+ minutes to ~8 minutes
Guests were happier. Staff were less overwhelmed. Revenue went up.
Also available for guests
🍕 View restaurant menu 🛒 Order room service 💆 Book spa 🌆 City tours 🛌 Late checkout 🚿 Maintenance
Ready to see the real thing?

Access the live platform

The interactive demo above shows you the concept. The live platform is the real product — real requests, real dashboards, real data. Join the waitlist to get access.

Trial period
14 days
completely free
Setup time
< 1 hour
we help you onboard
Credit card
Not needed
pay only if you love it
Join the waitlist — get live access →

We'll send you login details within 24 hours of signing up

💬 Prefer to talk first? Chat with us on WhatsApp
What you get

Everything your hotel needs to serve guests faster

No complex setup. No IT team required. Works alongside your existing hotel software.

📱
QR-based guest access
Guests scan and get instant access via mobile browser. Zero app downloads. Works on any smartphone via hotel WiFi.
No friction onboarding
⚡
Smart request routing
Every request is automatically sent to the right department and staff member — no more WhatsApp relay or forgotten handoffs.
Zero missed requests
📊
Manager dashboard
Real-time view of all requests, staff assignments, response times, and SLA tracking — all in one place.
Full accountability
💰
Intelligent upselling
Offer guests airport transfers, spa bookings, dining, and late checkout at the right moment. Turn every stay into more revenue.
Coming Q2
🔗
PMS integration
Connects with your existing Property Management System. Syncs room data automatically — no double entry.
Zero disruption
📈
Operational analytics
Track response times, staff performance, request volumes, and guest satisfaction trends with built-in reporting.
Data-driven management
Early results

Tested. Proven. Ready to scale.

We've spent months in Nigerian hotels validating every part of this. Here's what we've seen.

85+
Hotelier & guest interviews
4
Hotels piloted the MVP
50+
Hotels on the waitlist
~10min
Reduction in service delays
★★★★★
"Before RootRound, our housekeeping requests would get lost in a WhatsApp group. Now everything is tracked and my team knows exactly what to do."
Hotel Manager
3-star hotel, Lagos Island
★★★★★
"We used to miss airport transfers all the time. Now they're logged the moment the guest requests it. We haven't missed one since the pilot."
Front Desk Manager
4-star hotel, Victoria Island
★★★★☆
"Guests actually comment on how smooth service has become. One guest said it felt like a 5-star experience. That's what RootRound did for us."
General Manager
Mid-tier hotel, Abuja
Pricing

Simple, affordable plans

Flexible monthly subscriptions sized for Nigerian mid-tier hotels. Start with a 14-day free trial. No hidden fees. Cancel anytime.

Starter
₦20k
per month · up to 30 rooms · 14 days free
  • QR-based guest access
  • Request routing to 2 departments
  • Staff task dashboard
  • Basic manager overview
  • Email support
Most popular
Growth
₦60k
per month · up to 100 rooms · 14 days free
  • All Starter features
  • All departments unlocked
  • SLA tracking & alerts
  • Analytics dashboard
  • PMS integration
  • Revenue upsell module
  • Priority support
Enterprise
₦120k
per month · 100+ rooms · 14 days free
  • All Growth features
  • Multi-property management
  • Custom branding
  • Advanced reporting
  • Dedicated account manager
  • API access

Ready to transform your hotel's guest experience?

Join 50+ hotels already on the waitlist. Start with a 14-day free trial — no credit card required. See the impact before you pay.

Join the waitlist — it's free → 💬 Chat with us on WhatsApp
We'll be in touch within 24 hours · Lagos, Nigeria