Built for Nigerian hotels

Slow service loses guests. RootRound fixes that.

RootRound turns scattered guest requests into one system your front desk and housekeeping can act on instantly. It works alongside your existing PMS, no rip and replace, and turns every request into a chance to earn more from spa, food, and transfers.

Open RootRound → Chat with us on WhatsApp

30min+

→

8min

Average service time, before and after RootRound, in pilot testing

Hotels without the right tools lose time, guests, and revenue every day

Manual workflows and scattered communication mean guests wait too long, staff miss requests, and hotels leave money on the table.

⏳

Guests wait too long

Room service, housekeeping, a simple request, gets delayed while staff juggle calls, walk-ins, and WhatsApp groups.

💬

Requests get lost

Buried in a group chat, a request has no owner and no record. Nobody's accountable, and nothing gets tracked.

💰

Ancillary revenue goes unclaimed

Spa bookings, airport transfers, late checkout. If nobody remembers to offer them at the right moment, that revenue never happens.

📊

Managers are flying blind

No real time view of what's outstanding, what's resolved, or how staff are actually performing.

From request to resolution, in minutes

No app download. Nothing to train guests on. Just scan, request, done.

Guest scans a QR code

At the room door. Opens a mobile page instantly, no login needed.

Submits a request

Room service, housekeeping, a transfer, whatever it is, in under 30 seconds.

Routed to the right department

The request lands directly with the team that handles it. Nobody has to relay it.

Staff resolve and track it

Visible on a live dashboard, with a full record of who handled what, and every upsell added to the room folio automatically.

Turn every guest request into more revenue

Every request is a chance to offer more. RootRound makes it effortless to capture that revenue instead of losing it to a forgotten conversation.

Built in upsell prompts

Spa, airport transfer, late checkout, and more, offered right where the guest is already making a request.

Revenue added automatically

Every upsell posts straight to the room folio. No manual entry, no charges missed at checkout.

Reporting by service type

See exactly which services are driving revenue and which are being missed, broken down room by room.

Works alongside your existing PMS

RootRound doesn't replace your front desk system. It fills the gap most hotel software leaves open: what happens the moment a guest actually needs something.

No rip and replace

Keep your current reservations and billing system exactly as it is. RootRound sits alongside it.

Fast setup

Live in under an hour. No IT team, no lengthy onboarding.

Built for what your PMS doesn't cover

Guest requests, staff accountability, and ancillary revenue, the layer most hotel systems leave to WhatsApp and guesswork.

A closer look inside RootRound

Swipe through the actual screens your front desk and staff will use, from the first request to the numbers at the end of the week.

Guest request screen showing service options

What a guest sees the moment they scan the QR code

A QR code generated for every room, ready to print

The same easy setup, wherever your guests are on property

Add menu items and prices in minutes

Every order, tracked from request to payment

Revenue broken down by service, at a glance

Guest satisfaction, tracked week by week

Everything a hotel needs to serve guests faster and earn more

No complex setup. No IT team required. Works alongside what you already have.

QR-based guest access

Guests scan and get instant mobile access. No downloads, no accounts.

Smart request routing

Every request goes straight to the right department. No relay, no forgotten handoffs.

Manager dashboard

Real time view of every request, who's handling it, and how long it's taking.

Room folio built in

Every charge, room service, spa, transfers, builds automatically as requests come in.

Staff accountability

Every request is assigned to a person. Nothing falls through the cracks unnoticed.

Works with your PMS

No rip and replace. RootRound fills the gap your existing system leaves open.

What our users say

★★★★★

"Before RootRound, our housekeeping requests would get lost in a WhatsApp group. Now everything is tracked and my team knows exactly what to do."

Hotel Manager
3-star hotel, Lagos Island

★★★★★

"We used to miss airport transfers all the time. Now they're logged the moment the guest requests it. We haven't missed one since the pilot."

Front Desk Manager
4-star hotel, Victoria Island

★★★★☆

"Guests actually comment on how smooth service has become. One guest said it felt like a 5-star experience."

General Manager
Mid-tier hotel, Abuja

Early access

Free while we onboard our first hotels

We're working directly with a small group of hotels to shape RootRound before pricing goes live. Full access, no card, no commitment, just a direct line to us while you use it.

Free, full access

Every feature, no limits, while we're in early access. Nothing to pay now.

Direct line to the founder

Feedback goes straight to the person building this, and shapes what gets built next.

Priority when pricing launches

Early hotels get first access to locked-in pricing before it opens up more broadly.

Get started free → Chat with us on WhatsApp